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Serving Marlborough, MA and surrounding areas. (508) 276-7378
Effective Date: January 1, 2026
By using the website at marlboroughdeckandfence.com or by engaging Marlborough Deck & Fence ("we," "us," or "our") for any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. We may update these terms at any time. Continued use of our website or services after any changes means you accept the updated terms.
Marlborough Deck & Fence provides residential deck construction, fence installation, deck repair, and related outdoor structure services in Marlborough, MA and surrounding communities. All services are subject to availability, permitting requirements, and site conditions. We reserve the right to decline any project at our discretion.
Estimates provided by Marlborough Deck & Fence are based on the scope of work described at the time of the estimate visit and are valid for 30 days from the date of issue unless otherwise stated in writing.
Estimates are not final contracts. Work does not begin until a written contract is signed by both parties. The written contract governs the scope, price, and timeline of the project.
If conditions discovered during construction materially differ from what was visible during the estimate (for example, hidden rot in the existing structure or unexpected site conditions), we will notify you in writing before proceeding with any additional work or cost.
Project start dates are estimates and may be affected by permit approval timelines, weather, and material availability. We will communicate any delays as promptly as possible.
If you need to cancel or postpone a scheduled project, please notify us in writing at contact@marlboroughdeckandfence.com as soon as possible. Cancellations made after materials have been ordered or permits have been filed may result in fees to cover actual costs incurred. The specific terms will be set out in your written contract.
We reserve the right to reschedule work due to weather conditions that are unsafe for construction or that would negatively affect the quality of the finished work.
Payment terms are set out in the written contract for each project. A deposit is typically required before work begins, with the remaining balance due upon substantial completion of the project.
Final payment is due within the number of days specified in your contract after the project reaches substantial completion. Accounts not paid on time may be subject to a late fee as specified in the written contract.
We accept payment by check, cash, and electronic transfer unless otherwise agreed in writing. All prices are in U.S. dollars.
For projects that require a building permit under MA law or local ordinance, we will handle the permit application as part of the project. You acknowledge that permits and inspections may extend the project timeline. You are responsible for ensuring that your property is accessible for required inspections. Work that requires a permit will not begin before the permit is issued.
You agree to provide access to your property at the scheduled times, clear the work area of personal property before work begins, and notify us of any underground utilities, buried structures, or site conditions that may affect the work.
If your property is governed by a homeowner association (HOA), you are responsible for obtaining any required HOA approvals before work begins. We are not responsible for costs or delays resulting from HOA rejections or required design changes requested by your HOA after a contract is signed.
We warrant that our workmanship will be free from defects for a period of one year from the date of substantial completion, provided that the structure is used normally and maintained in accordance with any care instructions we provide. This warranty covers defects in our work - it does not cover normal wear, damage caused by weather events, misuse, modifications by others, or failure of materials covered by the manufacturer's own warranty.
Manufacturer warranties for decking, railings, and other materials are passed through to you as the homeowner to the extent they are transferable. We will provide you with warranty documentation for any applicable products.
To the fullest extent permitted by applicable law, Marlborough Deck & Fence will not be liable for any indirect, incidental, special, or consequential damages arising from our services or your use of our website, including but not limited to lost profits, loss of use, or property damage beyond the direct scope of our work.
Our total liability to you for any claim arising out of a project will not exceed the total amount paid by you for that project.
Our website and any information provided on it are offered "as is" without any warranty of any kind, expressed or implied, including warranties of accuracy, completeness, or fitness for a particular purpose. We make no guarantee that the website will be available at all times or free from errors.
If a dispute arises between you and Marlborough Deck & Fence in connection with our services or these terms, we ask that you contact us first at contact@marlboroughdeckandfence.com so that we can try to resolve it informally.
If we are unable to resolve the dispute informally within 30 days, either party may pursue resolution through the courts of Massachusetts, subject to the governing law provisions below.
These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal proceedings arising under these terms will be brought in the courts of Massachusetts.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes are posted means you accept the revised terms.
Questions about these Terms and Conditions? Contact us at:
Marlborough Deck & Fence
12 Short St
Marlborough, MA 01752